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For care teams

Every conversation. One place. Zero missed context.

Unify chat, SMS, email, and AI conversations into one shared inbox built for healthcare teams.

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Shared Inbox
AI Conversations
Team Conversations
Patient Timeline
AI Summary
Private Notes
Assign Chat
Shared Inbox
Unassigned
Maria S. — "Can I reschedule?"New
James K. — "Refill request"Assigned
Anita R. — "Thank you!"
6
unassigned conversations
3 min
average response time
Recall Agent
Maria S.
Hi Maria, you're due for your annual visit — want me to book it?
Yes please, mornings work best
Booked you for Tuesday 9am. See you then!
4
AI teammates active in inbox
89%
resolved without a human reply
Team Chat
Maria's labs are back
On it, reviewing now
Internal Note
"Patient prefers afternoon calls — noted for the team."
12
mentions today
5
conversations transferred
Timeline
Maria S.
Message — rescheduled visit
Assessment — PHQ-9 completed
Visit — annual wellness
24
events on this timeline
0
places to search separately
AI Summary
30-day conversation digest
Sentiment
94%
positive this month
Urgency
1
flagged for immediate response
Patient Conversation
Can I get a refill on my prescription?
Let me check with Dr. Patel and get back to you.
Private note (patient can't see this): Missed last labs — flag before refilling.
100%
private notes stay internal, never reach the patient
Conversation Assigned
To Nurse Sarah
I have a question about my medication dosage
Auto-assigned via round robin
3
team members sharing the rotation
EVERY CONVERSATION HAS CONTEXT

No searching. It's already there.

Open any conversation and the patient's whole picture is right beside it.

Upcoming Appointment

What's booked, without asking the patient.

Active Goals

What this patient is working toward right now.

Latest Assessment

The most recent score, right where you need it.

Recent Note

What was discussed last time, at a glance.

Outstanding Tasks

Anything still open for this patient.

Membership Status

Never guess whether they're active.

THE PROBLEM

Communication isn't broken. Context is.

Healthcare isn't missing messages. It's missing continuity.

Scattered Messages
4+
Different apps a patient might have messaged into
Repeated Context
1 in 3
Patients who repeat themselves to a new staffer
Lost on Reassignment
28%
Of conversations lose context when transferred
Disappearing AI Chats
0
Visibility teams have into AI conversations today
No Handoff Notes
19%
Of transferred conversations include what happened last
Slow First Response
6 hrs
Average time to first reply across channels
MEET CONNECTLY

The relationship workspace, not just an inbox.

Assign, transfer, mention, and leave internal notes — with shared ownership across the whole team.

Assign

Every conversation has an owner, not just a channel.

Transfer

Full context moves with the conversation.

Mention

Pull in a teammate without leaving the thread.

Internal Notes

Team context, never visible to the patient.

Shared Ownership

Everyone sees the same thread, in real time.

AI-Powered

Like a shared inbox — except it thinks with you.

AI TEAM MEMBERS

Not chatbots. Real teammates in the thread.

AI teammates reply, resolve, and hand off — right alongside your staff.

Ela
Front Desk

Handles routine questions and scheduling requests instantly.

Nova
Care Coordination

Keeps conversations connected to the patient's care plan.

Diabetes Coach
AI Teammate

Checks in on diabetic patients between visits.

Retention Agent
AI Teammate

Reaches out before a membership lapses.

Recall Agent
AI Teammate

Follows up on every overdue recall automatically.

Every AI teammate participates naturally in the thread — and hands off to a person the moment something needs one.

AI CONVERSATION INTELLIGENCE

Chief reads every conversation before you do.

Conversation Summary

The whole thread, in three lines.

Sentiment

How the patient is actually feeling.

Urgency

What needs a reply right now.

Risk

Flagged before it becomes a bigger problem.

Suggested Reply

A drafted response, ready to send or edit.

Suggested Next Action

What to do next, not just what to say.

NOVA PANELS

The conversation never closes.

Whatever the conversation needs, it opens right beside it.

Need an appointment?
Scheduley opens in a Nova Panel
Assessly
Scribely
Taskly
Coachly
Payly
Phonely
EXECUTION REPORTS

Every AI action, fully transparent.

Nothing hidden. Every step an AI teammate takes is visible in the thread.

Nova · Execution Report
Maria S.
Medication reminder sent
Patient replied
Appointment booked
Outcome achieved
EVERYTHING CONNECTED

Nothing duplicated. Everything linked.

Connectly
Scheduley
Assessly
Scribely
Taskly
Reachly
Coachly
A DAY WITH CONNECTLY

Communication becomes care.

Don't think of Connectly as another messaging app. It's the communication layer of the operating system — where every conversation naturally becomes action.

Patient sends a message
Chief summarizes and understands intentAI
Nurse replies with a suggested response
Books AppointmentNova Panel · Scheduley
Assigns AssessmentNova Panel · Assessly
Creates Follow-up TaskNova Panel · Taskly
Conversation Resolved
WHY TEAMS LOVE CONNECTLY

One inbox. Less switching. Happier patients.

One inbox

Every channel, in one shared place.

AI-assisted replies

A drafted response, not a blank box.

Less context switching

Everything about the patient, right beside the thread.

Better teamwork

Assign, transfer, and mention without losing context.

Happier patients

Nobody has to repeat themselves again.

★★★★★

"Connectly replaced three inboxes for our front desk. Nobody's digging through old texts to figure out what a patient already told us."

LT
Lena Torres
Care Coordinator
★★★★★

"Patients tell us they feel more cared for between visits, not just during them."

MR
Monica Reyes
Office Manager
★★★★★

"Our patients feel like someone is always paying attention."

FH
Dr. Farah Haddad
Physician
SECURITY & COMPLIANCE

Built to the standard healthcare data requires.

Secure Messaging
Audit History
Permissions
HIPAA-Ready Architecture
START SMALL

Start with Connectly. Expand into Nova as you grow.

Scheduley
Assessly
Taskly
Reachly
FAQ

Questions teams actually ask.

Does Connectly replace our SMS and email tools?
Yes — chat, SMS, email, and AI conversations all live in one shared inbox.
Can we see what an AI teammate said to a patient?
Yes — every AI conversation is fully visible in the thread, with an execution report of what it did.
What happens when a conversation is transferred?
Full context moves with it — the next person sees everything that happened, not just the last message.

Relationships deserve more than an inbox.

Communicate with context. Communicate with intelligence. Communicate with Connectly.

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